1. 「会員」とは、当社が定める手続に従い本規約に同意の上、入会の申し込みを行う個人をいいます。
2. 「会員情報」とは、会員が当社に開示した会員の属性に関する情報および会員の取引に関する履歴等の情報をいいます。
3. 本規約は、全ての会員に適用され、登録手続時および登録後にお守りいただく規約です。

We accept online orders 24 hours a day.

Monday to Friday, 9:00 to 17:00. Closed on Saturdays, Sundays, national holidays, summer holidays, and New Year's holidays (orders are accepted 24 hours a day, 365 days a year).

We accept credit cards, bank transfers, Apple Pay, Google Pay, and Shop Pay. Please use whichever method you prefer.
Credit cards Credit cards are accepted.
Bank transfer [Bank transfer details] XX Bank XX Branch Ordinary account XXXXXXX Matsukawa Bunsendo Co., Ltd. The total amount to be paid is as follows. Product price: Total product price (tax included) Transfer fee: Please check at the time of transfer.
Please note that you will be responsible for any bank transfer fees. We will ship the product as soon as we confirm your payment. Please note that if payment is not received within 10 days, your order will be cancelled.

The shipping company used is Yamato Transport and Japan Post.

If you have a specific delivery date, please order at least 5 days before the desired arrival date.
If you do not specify otherwise, credit card payment will be shipped within 5 business days after your order is confirmed. Bank transfer payment will be shipped within 5 business days after your payment is confirmed.
Time specification [You can specify the desired delivery time] Morning, 2pm to 4pm, 4pm to 6pm, 6pm to 8pm, 8pm to 9pm However, even if a time is specified, we may not be able to deliver within the specified time due to circumstances.

Within Japan, flat rate of 500 yen (free for orders over 3,500 yen) *Excluding remote islands

Regarding returns: If there is a mistake on our part, we will accept the return of the product after receiving the product and receiving the contact within 5 days of receipt. In addition, please note that, as a general rule, we cannot accept returns due to customer's convenience. Please check the [Return Conditions] below regarding returns.

<Conditions> Returns will only be accepted in the following cases:

• In case of defective products
• If you receive a product that is different from the one you ordered, we cannot accept returns of the following products:
• Items that have been delivered more than 5 days ago
• Products damaged due to customer negligence
• If it has been opened
  
  Return shipping costs will be borne by our company. If you wish to return an item, please be sure to email us and send it to the following return address with cash on delivery.
  Matsukawa Bunsendo Co., Ltd. 973-5, Kochi, Nishihara-cho, Nakagami-gun, Okinawa 903-0016 TEL: 098-946-1911, FAX: 098-946-1901 Mail: xxxx@xxxx.com
  
  Procedure: We will transfer the money to your designated account within 4 business days after you return the product. The handling fee will be borne by our store.
  Regarding cancellations, you can cancel your order if you contact us within 24 hours of placing the order.

Depending on the size of the product, it will be delivered in a cardboard box or padded envelope.

1. 通信回線やコンピューターなどの障害によるシステムの中断・遅滞・中止・データの消失、データへの不正アクセスにより生じた損害、その他当社のサービスに関して会員に生じた損害について、当社は一切責任を負わないものとします。
2. 当社は、当社のウェブページ・サーバー・ドメインなどから送られるメール・コンテンツに、コンピューター・ウィルスなどの有害なものが含まれていないことを保証いたしません。
3. 会員が本規約等に違反したことによって生じた損害については、当社は一切責任を負いません。

当社は、本規約を任意に改定できるものとし、また、当社において本規約を補充する規約(以下「補充規約」といいます)を定めることができます。本規約の改定または補充は、改定後の本規約または補充規約を当社所定のサイトに掲示したときにその効力を生じるものとします。この場合、会員は、改定後の規約および補充規約に従うものと致します。

本規約に関して紛争が生じた場合、当社本店所在地を管轄する地方裁判所を第一審の専属的合意管轄裁判所とします。